General Questions
How much does a taxi from Heraklion Airport cost?
Taxi fares from Heraklion Airport vary depending on your destination. The minimum fare is €1.50-€4, and the cost per kilometer ranges from €0.60 to €1.50. To Heraklion city center, expect to pay around €15-20. All taxis use meters, so you can see the exact fare during your journey. Check our Taxi Fares page for detailed pricing to popular destinations.
Do taxi drivers speak English?
Most taxi drivers at Heraklion Airport speak basic to intermediate English, as they regularly serve international tourists. It's helpful to have your destination address written down or saved on your phone to show the driver. Major hotels and landmarks are well-known to all drivers.
How long does it take to get a taxi at the airport?
During regular hours, you can usually get a taxi immediately or within 5-10 minutes. During peak arrival times (especially in summer months), you may need to wait 15-30 minutes. Taxis are available 24/7 at the airport, even for late-night or early-morning flights.
Is it safe to take a taxi at night from Heraklion Airport?
Yes, it is completely safe. All taxis at the airport are licensed, regulated, and monitored. Drivers are professionals who undergo background checks. Always use the official taxi stand outside the arrivals terminal and ensure the meter is running when you start your journey.
Payment & Tipping
Can I pay by credit card in taxis?
Many taxis at Heraklion Airport now accept credit and debit cards, but it's not guaranteed. It's always best to ask the driver before starting your journey or to have cash available. There are ATMs at the airport if you need to withdraw euros.
How much should I tip taxi drivers in Greece?
Tipping is not mandatory in Greece but is appreciated. A good practice is to round up the fare to the nearest euro or add 5-10% for excellent service. For example, if your fare is €18, you might give €20. If the driver helps with heavy luggage, a slightly larger tip is appropriate.
Are there extra charges I should know about?
Additional charges may apply for: airport pickup (small surcharge), luggage (typically €0.50 per large bag), pickups from ports or train stations, and night service (midnight to 5:00 AM). All these charges are regulated and should be displayed on a tariff card in the taxi.
Booking & Luggage
Do I need to book a taxi in advance?
No, booking in advance is not necessary. Taxis are always available at the official taxi stand outside the arrivals terminal. However, if you prefer the convenience of having a driver waiting for you, especially during peak season or for large groups, you can arrange a pre-booked transfer through various services.
How much luggage can I take in a taxi?
Standard taxis can accommodate up to 4 passengers with 2-3 large suitcases in the trunk, plus hand luggage. If you're traveling with more luggage or a larger group, you can request a larger vehicle or minivan at the taxi stand. Inform the dispatcher about your luggage needs when taking a taxi.
Are child safety seats available?
Regular taxis at the airport stand do not typically provide child safety seats. If you need a child seat, it's best to bring your own or arrange a pre-booked transfer that specifically offers this service. Greek law requires appropriate child restraints for young children.
Can I bring pets in the taxi?
Most taxi drivers will accept small pets in carriers without issue. For larger dogs or multiple pets, it's courteous to ask the driver before getting in. Some drivers may decline for cleanliness or allergy reasons. If you have a service animal, drivers are required to accommodate you.
Issues & Problems
What if my flight is delayed?
Taxis operate 24/7 at Heraklion Airport, so you can get a taxi regardless of when you arrive. If you've pre-booked a transfer, contact the company to inform them of the delay. Most professional transfer services monitor flight arrivals automatically.
What should I do if the meter isn't working?
All taxis must have a functioning meter. If the driver says the meter is broken, politely decline the ride and take the next taxi in line. If a driver refuses to use the meter, this is against regulations. You can report such incidents to airport authorities or the taxi association.
How do I report a problem with my taxi ride?
Every taxi has a license number displayed inside the vehicle. Note this number along with the date and time if you experience any issues. You can report problems to the local taxi association or the police. Always ask for a receipt, which includes the taxi's details.
Can I request a receipt?
Yes, absolutely. All taxi drivers are required to provide a receipt upon request. The receipt will show the fare paid, taxi license number, date, and time. This is useful for expense reports or in case you need to file a complaint.
Still Have Questions?
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